I first met Caroline when I was working as an administrator in the Arts Faculty Office, and then worked more closely with her when I moved to work in the School of Modern Languages. I echo the statements of other colleagues when I say Caroline was one of the warmest, kindest, genuine and professional people you a were ever likely to meet. Whether you bumped into her in the corridor, or saw her in the office, her first words would always be 'how are you' and she always seemed genuinely interested in the response. On a more personal note, when I suffered the loss of my partner to cancer a few years ago, Caroline was one of the first colleagues to offer her condolences and give me a big hug. When I did the pretty muddy race for life in aid of cancer research in 2015 with some of the other girls from the office, Caroline was sat on a bench up on the downs near the finish line waiting to congratulate us and to take a photo of us with our medals. That is a personal memory that I hold very dear and sums up the kind of person Caroline was. Losing Caroline has been a huge shock and she will be sorely missed. My heart goes out to Caroline's family and friends.