It is so hard to believe that we shall never see Caroline again, and that she has gone from us so suddenly. The only consolation is that I have very many happy memories of working with Caroline and very often laughing with her as we made our way through the day's business. Caroline and I often found ourselves paired in various university activities and responsibilities, and Caroline was always the best support anyone could hope for, in good times and more difficult times. I was extremely fortunate in the years she served as School Education Director, always reliable, and often able to show me the better way of doing things. She supported her colleagues with great friendship and was a natural centre of gravity, known and admired far beyond her department and School. She had great compassion, had creative and thoughtful solutions to difficult problems, she was imaginative and dedicated, went the extra mile, and beyond, when required, never stinted with her time, and always displayed the greatest good humour and a healthy perspective on life. Perhaps most importantly, she had great integrity and she cared very greatly about her students and her colleagues. She gave of herself unstintingly, made the job fun and kept us focused on the things that really mattered. To have lost Caroline in the prime of her life and at the start of a new peak in her career is an unimaginably bitter blow, professionally and personally. But I am certain that her spirit will live on among those of us who knew her and worked with her, that we will still hear her laughter, and that she will continue to inspire us to be the best that we can be - which seemed to me to be the approach that Caroline took to everything in her own work and life.